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Return, Refund or Exchange Policy

Return, Refund or Exchange Policy

Return, Refund, and Exchange Policy for Virat Sports

Email: sales@viratsports.in
Website: https://viratsports.in

Thank you for shopping with Virat Sports. We strive to ensure your satisfaction with every purchase. Please read our return, refund, and exchange policy carefully to understand your rights and obligations.

Return and Refund Policy:

– Returns and refunds are accepted within 7 days from the date of delivery.
– To initiate a return, please contact us at sales@viratsports.in with your order details and reason for return.
– The product must be unused, unworn, and in its original condition with all tags and packaging intact.
– If the product is not in stock for exchange, the refund will be issued to the original payment method used for the purchase.
– Refunds are typically processed within 7-10 business days after the returned item is received and inspected.

Exchange Policy:

– Exchanges are permitted within 7 days from the date of delivery.
– To request an exchange, please email us at sales@viratsports.in indicating your order details and the product you wish to exchange.
– The exchanged product must be of equal or lesser value compared to the original purchase.
– If the desired exchange item is not available, a refund will be processed as per our refund policy.
– The exchanged product must be delivered back to us within 14 days from the date of the exchange request.

Important Notes:

– Customers are responsible for return shipping costs unless the product received is defective or incorrect.
– We reserve the right to reject returns or exchanges if the product does not meet our return policy criteria.
– Customized or personalized items are not eligible for return or exchange unless they are defective or incorrect.
– Please ensure to retain proof of postage for your return or exchange shipments.
– Refunds for purchases made through third-party payment platforms may be subject to their refund policies and processing times.

For any further assistance or inquiries regarding our return, refund, or exchange policy, please don’t hesitate to contact us at sales@viratsports.in.

Thank you for choosing Virat Sports.

Sincerely,
Virat Sports LLP
Customer Service Team
Virat Sports

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